Solution · Hotelnet

The right prices and every channel, on one hotel platform

Type: Partner
Category: Hotel revenue management and distribution
Industry: Hotels & holiday rentals
Available in: Portugal
Who it's for: Independent hotels
Hotel groups
Revenue managers
Tour operators

The challenge

A hotel now sells on many channels at once: its own website, Booking.com, Expedia, tour operators, corporate travel agents. Updating rates and availability by hand on each one is slow and risky, and one slip can mean an overbooking or a room sold for less than it was worth.

Setting the right price is the other challenge. Demand shifts with the season, the day of the week and local events. In Fátima, for instance, the 13 May and 13 October pilgrimages fill the town within days, and the right price that week is not the price for a Tuesday in February.

The solution

Hotelnet, a company based in Milan, describes itself as "Revenue Science": decision intelligence for hotel revenue and marketing. It brings seven modules that share the same data into one central reservation system (CRS): revenue management, channel manager, GDS distribution, booking engine, hotel website, metasearch and CRM.

Its revenue management engine comes from seven years of applied research with the EHL Hospitality Business Intelligence Lab at the Lausanne hotel school and the University of the Algarve. Its interpretable forecasting method won the EuroCHRIE Best Paper Award in 2023: instead of a black box, every price comes with its explanation and a level of confidence.

The partnership

Criatima partners with Hotelnet in Portugal. We offer the platform on subscription and take care of the setup: configuration, channel connections, pricing rules and team training. As an agency, we also connect distribution to your hotel website and a direct bookings strategy, so you rely less on OTA commissions.

04 · What's included

Revenue management
Prices proposed room by room, date by date and channel by channel, based on demand, booking pace, up to 5 competitors and a calendar of events and holidays.
Forecasts that explain themselves
Every recommendation shows its reasoning and a confidence band. Seasonality is learned from the hotel's own data, not industry averages.
Your call, or autopilot
By default the system suggests and the team approves. Autopilot can be switched on for selected dates, channels or segments only.
Channel manager
Rates, availability and restrictions on Booking.com, Expedia, Trip.com, Agoda, HRS and regional OTAs, updated within seconds, with no overbooking.
GDS and the corporate channel
Distribution to travel agents and companies through Amadeus, Sabre and Travelport.
Direct bookings
A commission-free booking engine, hotel website and metasearch, with the same rates on every channel and a CRM with one profile per guest.